Who we are
nearmepersonaltrainer.com is a guide site run by PTD Fitness Group (Yin Young Sports Services L.L.C.), a UAE company that provides one-to-one personal training at home, in building gyms, offices and partner gym studios across Dubai and Abu Dhabi under the name PTD Fitness (Personal Trainers Dubai). Our office is at Detroit House, Motor City, Dubai. In this policy, “we”, “us” and “our” mean PTD Fitness Group.
This policy explains what information is collected when you visit this site, how it is used, and what choices you have. If you go on to train with PTD Fitness or use personaltrainersdubai.com, the PTD Fitness privacy policy also applies.
It is written for the UAE Personal Data Protection Law, Federal Decree-Law No. 45 of 2021 (the PDPL).
The free assessment form
The form on our pages is the only way to send us your details through this site. It asks for:
- Where you want to train: Dubai or Abu Dhabi, and your area or community.
- Your main goal, for example losing fat, building strength, training around back or joint pain, support while on Mounjaro or another GLP-1 medicine, feeling strong again after 40, or getting back in shape after pregnancy.
- Your training setup: at home or in your villa, your building gym, your office or a partner gym studio.
- Your coach preference: no preference, a female coach or a male coach.
- Your preferred time for sessions, if you choose one.
- Your full name, your mobile or WhatsApp number, and your email address if you choose to give it.
Details added automatically
With your answers, the form sends:
- the address and title of the page you sent it from, and the name of the form on that page;
- a reference number for your request;
- campaign details from the link that brought you here, if there were any: UTM tags (source, medium, campaign, content and term), the Google click ID (gclid), and the Meta click and browser identifiers (fbc and fbp), taken from Meta cookies or from the Meta click ID in the link that brought you here;
- the HubSpot visitor cookie (hubspotutk), if your browser has one, so your request is linked to earlier visits to PTD Fitness websites;
- the IP address of your connection, which HubSpot uses to estimate your location.
To stop spam, the form also checks a hidden field that people do not see and how long the form took to fill in. Requests that look automated are discarded.
Health information
Some goals tell us something about your health, such as back pain, a GLP-1 medicine or a recent pregnancy. We use that only to match you with a suitable coach and to prepare your assessment. Please do not put medical details in the form. Your coach asks about your health in person at the assessment.
Where your request goes
The form sends your request over an encrypted (HTTPS) connection to our server, a Cloudflare Pages Function, which passes it to PTD Fitness’s customer records in HubSpot. HubSpot creates or updates your contact record and adds your answers and the campaign details. Nothing you type in the form is stored on this website itself.
If the request cannot be sent, the form tells you and offers WhatsApp or a phone call instead. In that case your request does not reach HubSpot.
What happens next
A PTD coordinator contacts you on WhatsApp or by phone to agree a time, matches you with a coach who covers your area, and arranges your free 60-minute assessment at your location. We may follow up about your request afterwards. You can ask us to stop contacting you at any time.
WhatsApp and phone
You can reach PTD Fitness on WhatsApp at +971 50 621 7146 or call +971 56 292 9457. Tapping one of these links opens WhatsApp or your phone app. Our analytics record that the link was tapped and on which page, but not your number. We only receive your number and messages when you send a message or call.
WhatsApp messages are carried by WhatsApp, which is owned by Meta, under WhatsApp’s own privacy policy. PTD Fitness handles what you tell us as a business contact and may add it to your HubSpot record so the team can follow up your request.
If the form cannot send your request, it offers a WhatsApp message filled in with your answers. That message is only sent if you send it.
Analytics and advertising tags
We measure how the site is used so we can improve the guides and see which pages and adverts lead to requests. Three systems do this.
Google Tag Manager, server-side
Our pages load Google Tag Manager through PTD Fitness’s own server-side tagging address, sst.personaltrainersdubai.com, hosted for us by Stape. It records page views and form events: when the form is opened, each step, and when a request is sent. It passes selected events to Google (Analytics and Ads) and Meta so we can measure which pages and adverts bring requests.
When a request is sent, that event can include your name, the email address and phone number you entered, your goal and area, and the click identifiers described above, so Google and Meta can match it to the advert you clicked. These platforms process that data under their own business terms.
Our pages tell Google tags to start with advertising and analytics storage set to “denied” (Google Consent Mode), which limits the cookies those tags set.
Snowplow first-party analytics
Snowplow is an open-source analytics tool. It sends data to PTD Fitness’s own collector at trak.personaltrainersdubai.com, not to an outside analytics company. It records page views, how long a page stays open (a check every 10 seconds after the first 10), page loading times, and taps on WhatsApp, phone, email and booking links. When you send a request, it also records the goal, area and training setup you chose, but not your name, number or email. It uses first-party cookies to recognise a returning browser. The Snowplow script itself is delivered from the jsDelivr network.
Cloudflare
The site is hosted on Cloudflare Pages and delivered through Cloudflare’s network. Cloudflare processes your IP address and request details to deliver pages and protect the site from malicious traffic, and may produce traffic statistics that do not identify you.
Cookies and browser storage
Cookies are small text files your browser keeps for a website. This site and the tags above may use:
- Snowplow analytics cookies (names starting with
_sp_), set for this site, to tell new visits from returning ones. - Google and Meta cookies, such as
_ga,_gcl_au,_fbpand_fbc, which tags loaded through Google Tag Manager may set, depending on consent settings. - The HubSpot visitor cookie
hubspotutk, if PTD Fitness tags have set it. The form reads it but does not create it. - Session storage named
nmpt_attr. It keeps the campaign details from the link that brought you here, plus your first page and the referring site, for as long as the browser tab is open. The campaign details go with the form. The first page and referring site stay in your browser.
You can block or delete cookies in your browser settings. The guides, the calculators and the form still work without them.
Calculators
The calorie, protein and BMI calculators work out your result in your browser. What you type into them, such as your weight, height or age, is not sent to us and is not stored. We only receive the details you choose to send through the assessment form.
How we use your data
- to reply to your request and arrange your free assessment;
- to match you with a PTD coach who covers your area and suits your goals, injuries and schedule;
- if you become a client, to plan and deliver your coaching under your PTD Fitness agreement;
- to understand which guides and adverts are useful, and to improve them;
- to keep the site and the form secure and free of spam;
- to meet legal, tax and accounting duties.
We do not sell personal data to third parties. We do not make automated decisions about you that have legal or similarly significant effects.
Who receives your data
Only the service providers that run this site and PTD Fitness’s customer records, each for its own part:
- HubSpot, which holds PTD Fitness’s customer records, including your request and contact details;
- Cloudflare, which hosts the site and runs the form’s server;
- Stape, which hosts our server-side Google Tag Manager;
- Google and Meta, which receive measurement events as described above;
- WhatsApp, when you message us.
Some of these providers store or process data outside the UAE, for example in the European Union or the United States. We share data with public authorities only when the law requires it.
Links to other websites
This site links to other websites, including PTD Fitness (personaltrainersdubai.com), WhatsApp and PTD Fitness’s Google reviews. When you follow these links, you leave this site and the privacy practices of the destination apply. We are not responsible for other websites and suggest you read their privacy policies before you share personal information.
How long we keep data
Assessment requests and contact records stay in HubSpot for as long as you are a prospective or active PTD Fitness client, and afterwards for as long as we need them for legitimate business and legal records. You can ask us to delete them sooner (see your rights below). Analytics data is kept for as long as each analytics service is active and set up to keep it. Session storage clears when you close the browser tab.
Your rights under the UAE PDPL
The UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) gives you these rights over your personal data:
- Right to know: what personal data we hold about you, why, and who receives it.
- Right of access: a copy of the personal data we hold about you.
- Right to correction: correction of personal data that is wrong or incomplete.
- Right to deletion: deletion of your personal data, unless we must keep it by law.
- Right to restrict or object: you can ask us to limit how we use your data, or to stop using it, including for follow-up messages.
- Right to transfer: a copy of your data in a usable format, to give to another provider.
- Right to withdraw consent: where we rely on your consent, you can withdraw it at any time.
To use any of these rights, contact us using the details below. We may ask you to confirm who you are before we act, and we will respond within a reasonable time. If you are not satisfied with our answer, you can complain to the UAE Data Office.
Children
This site is meant for adults and is not directed at children under 18. We do not knowingly collect personal data from children. If you believe a child has sent us personal data through this site, contact us and we will take appropriate action, including deleting it.
Changes to this policy
We may update this policy from time to time, for example when we change the form or our tools. The “Last updated” date at the top of this page shows the current version. If you keep using the site after an update, the revised policy applies.
Contact for privacy requests
For privacy questions or requests, contact PTD Fitness Group:
- Email: milos@personaltrainersdubai.com
- WhatsApp: +971 50 621 7146
- Calls: +971 56 292 9457
- Post: PTD Fitness, Detroit House, Motor City, Dubai, UAE
- Website: personaltrainersdubai.com
Read the terms of use for the rules that apply to the guides and calculators on this site.